Systems Engineer

Job Title: Systems Engineer

Reports to: Security & Operations Manager / CTO

Key interactions: R&D Department, Data Science Department, Marketing Department and Sales Department.

Job Purpose/Role Description: 

The Systems Engineer maintains the computer systems at MASS Analytics, providing technical support and ensuring the whole company computer systems (software & hardware) run smoothly.

In addition, the successful candidate will be asked to perform DevOps related tasks to ensure that the company’s products are working well.

What you will be doing:

  • Deploy updates and fixes for IT infrastructure (Laptops / Desktops / LAN devices)
  • Provide Level 2 technical support for internal users
  • Build tools to reduce occurrences of errors and improve user’s experience
  • Investigate and resolve technical issues
  • Design procedures for system troubleshooting and maintenance.
  • Collaborates with others on the project to brainstorm about the best way to tackle a complex technological infrastructure, security, or development problem.
  • Oversee the ISO 27001 implementation
  • Stay on top of industry best practices and trends, as well as changes to compliance requirements
  • Manage git repositories, confluence, and Jira
  • Build, deploy, manage, and monitor applications/assets on premise/Cloud platforms
  • Design, build and implement technical DevSecOps solutions
  • Develop and maintain deployment automations
  • Develop and improve CI/CD pipelines for the company products
  • Performs incremental testing actions on code, processes, and deployments to identify ways to streamline execution and minimize errors encountered.
  • Build containerized solutions for the products

What You will Bring:

  • Good knowledge in Operating Systems: Linux/Unix/Windows
  • Proficient analytical and troubleshooting skills with the ability to resolve problems creatively
  • Demonstrable knowledge of change and release management principles, procedures, and techniques (SDLC, ITIL, CI/CD, DevSecOps, etc)
  • Master Docker Architecture
  • Automation applications Jenkins
  • Container platforms Kubernetes
  • Good experience in Python/Shell scripting
  • Good knowledge in security standards
  • Good Team spirit

Qualifications & Experiences:

  • BSc/BA in Business IT, Business Systems Engineering, IT, Information system, or any relevant degree.
  • 3+ years of experience.

Key Attributes/Main Competencies:

  • Familiarity with Microsoft 365 and other tools like Tableau/Power BI and Atlassian Jira and Confluence.
  • Excellent problem-solving skills.
  • The capacity to work well across teams: interpersonal skills.
  • Logical thinking & Attention to details.
  • The capacity to clearly explain a technical problem to a customer/colleague.
  • Expert knowledge in how operating systems and software work.
  • Ability to identify and mitigate assets vulnerabilities and how to treat them.
Job Category: IT
Job Type: Full Time

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